Exchange / Returns
- Do you charge any fees for returning an item? Also, will you pick up the merchandise, or must I bring it to your store?
- What should I do if I experience a warranty issue with my mattress?
- What is your exchange policy?
- If I want to exchange my mattress for a different one that was already delivered to me, do I have to pay for the pickup or the delivery of the new mattress, or is it still free delivery?
- What is your return policy?
- What is your 100 night comfort guarantee?
- Are there shipping and handling expenses on refunds?