Order and Delivery Questions
- How do I exchange an order that hasn’t been delivered yet?
- What should I do if my mattress or its packaging is damaged upon delivery? Can I reject the shipment?
- How long does it take to process my mattress order before it ships?
- Do you offer free delivery?
- I live in a condo. I can reserve the elevator before my mattress arrives. What are my delivery options?
- Can I drop off my old mattress for disposal at the pickup location for my new mattress?
- How do I cancel an order?
- How do I pick up my order after placing it online?
- How far do you deliver?
- When should I replace my mattress?
- Do you offer financing or payment plans?
- How do I schedule my delivery?
- What is the fee to have my old mattress bagged and placed at the curb for removal?
- Do you offer immediate in-store pickup so I can take my mattress home right away rather than having it delivered?
- What is the earliest date you can deliver a mattress to a Toronto location?
- How do I track my delivery?
- Disclaimer: Limitation of Liability for Delivery Damages